Privacy Policy
Solairlec ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
- Personal Information: When you use our contact or quote forms, we collect information such as your name, email address, phone number, address, and details about your service request.
- Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and pages visited.
- Cookies: Our website may use cookies to enhance your experience. You can disable cookies in your browser settings.
How We Use Your Information
- To respond to your enquiries and provide quotes or services.
- To improve our website and services.
- To comply with legal obligations.
- For internal record keeping and customer support.
- To screen contact form submissions for spam or abuse. This may involve automated processing by third-party AI services, which may be located outside Australia.
How We Share Your Information
- We do not sell your personal information.
- We may share your information with trusted service providers who assist us in operating our website or providing services, subject to confidentiality agreements.
- We may disclose your information if required by law or to protect our rights.
Data Security
We take reasonable steps to protect your information from unauthorised access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure.
Your Rights
- You may request access to, correction, or deletion of your personal information by contacting us.
- You may opt out of marketing communications at any time.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].